The Silver Line, the regional rail route that ends at Shiloh Road in Plano, logged more than 597,000 boardings and ran on time 99.5% of the time in its first year of service, according to an annual progress report Dallas Area Rapid Transit released Tuesday.
The report covers DART's 2026 fiscal year under its Point B strategic plan, adopted in June 2024. Plano is one of 12 member cities in the agency's service area.
Plano items in the report
- Silver Line: The 26-mile line runs from DFW Airport's Terminal B to Shiloh Road Station, crossing seven cities. The Texas Transportation Commission awarded $25 million toward the trail being built alongside it, the report says.
- GoLink: DART worked toward expanding its on-demand GoLink zones in Plano in October 2026, and a GoLink 2.0 task force is now studying how the microtransit service should change.
- Rail to McKinney: The Regional Transportation Council has started a feasibility study of an 18-mile passenger rail connection between Plano and McKinney. Options include extending the Red Line, expanding the Silver Line or bus rapid transit. DART already owns the rail right of way from Plano to Sherman, and the study is expected to be finished in early 2027.
Systemwide
DART lists a record Net Promoter Score of 33.7, up 10.8 points, and overall customer satisfaction of 74.9%, its highest since 2019. DART approved $47.4 million in the 2026 fiscal year for security and cleaning, including cameras, more transit security officer funding and armed security at some facilities and platforms.
The agency also points to $95 million in discretionary grants for its DART Transform program, groundbreakings on $230 million in transit-oriented development on agency land, and a 12.9% ridership increase during the 39 days of the FIFA World Cup.
The report also marks a tense year with member cities. Board Chair Randall Bryant writes that the cities reached consensus on a new governance framework and approved a six-year revenue-sharing agreement, which DART values at $422 million.
