Water used from November through February will set the sewer charge on Plano bills for a year

Plano households have about two weeks before the stretch of the year that sets their sewer charge for the next 12 months.

The sewer charge on a Plano water bill is based on a Winter Quarter Average, set by how much water a customer uses from November through February, according to a notice the city posted this month and highlighted in its Oct. 16 Plano City News video.

The city recalculates the figure in March, applies it starting with the April bill and keeps it until the next March, so each winter produces a new average.

An illustration with the notice shows the top half of a city water bill with the December, January and February meter readings outlined in red.

Low-use months

According to the notice, those are the months when use bottoms out, because lawn watering is capped at one day a week and pools lose less to evaporation.

The city pitches the period as a way to save money all year, and it suggests fixing lingering leaks before then, such as:

toilets that leak or keep running
faucets and fixtures that drip
damaged sprinkler heads or lines
leaks in underground pipes

Residents can see the sewage volume currently used on their bill by pulling up their bill at Plano.gov/WaterBill, the city says, and then set a goal for cutting use over the winter.

The reminder follows other changes to utility bills this fall. The city's Sept. 18 news video noted that new rates for water, sewer and trash service would begin Oct. 1, and reported that the City Council had approved the 2026-27 budget. The Oct. 16 episode paired the averaging reminder with the city's fall watering guidelines.

Sources

plano.gov

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