JPMorgan Chase is shutting down a call center at its Plano campus and eliminating 244 positions, according to a notice filed with the Texas Workforce Commission. The bank announced the reductions Tuesday, providing affected staff with the 60-day warnings mandated by the federal Worker Adjustment and Retraining Notification Act. Workers will receive severance pay and support through outplacement services or internal transfers.
The bank stated the move consolidates a small operations team into larger existing centers. While the company emphasized its ongoing commitment to Plano, where it employs over 12,500 people and has more than 800 open roles, the specific timeline for the campus closure remains unclear.
Source: cbsnews.com.
